FAQ's
What Should You Know?
Can I select the delivery time?
No, breakfast deliveries are between 6:00 AM and 10:00 AM, and other products are between 8:00 AM and 5:00 PM. For special requests, contact us via WhatsApp.
Can I customize my breakfast?
We offer various options for you to choose from in terms of color and theme. If you have special requirements, contact us through our digital channels.
What is the delivery coverage?
We deliver from North Miami, Broward, and some areas of Palm Beach.
Do you accept cash on delivery?
No, we only accept orders with 100% prepayment.
How far in advance can I schedule?
We work with fresh and quality products, so we recommend scheduling at least 24 hours in advance and subject to availability.
Do you offer gift vouchers?
Yes, you can purchase them on our website and redeem them for gifts or decorations. For more information, contact us via WhatsApp at (+1) 754 423 3306.
Can I get an invoice?
Yes, request the invoice by email at contact@loretagiftstore.com with the order number or customer name. It will be sent within 1 to 3 business days.
Can I pick up my order at your store?
Yes, but you must contact us via WhatsApp to confirm the schedule and schedule the pickup.
Can I change the date and address of my order?
Yes, you can do so 24 hours before shipping. Contact us via WhatsApp at (+1) 754 423 3306 with the order number to validate and check the cost of the final destination.
Can I request a special edition on a different date?
No, special editions are only available during the established dates.